Privacy Policy

Welcome to DWNWND ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.dwnwnd.pro (the "Site") and use our services.

INFORMATION WE COLLECT

We may collect personal and non-personal information in the following ways:

A. Personal Information

When you interact with us (e.g., by placing an order, filling out a form, or contacting customer service), we may collect:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed via secure third-party processors)
Design preferences or uploaded files

B. Non-Personal Information

We may also collect data that does not directly identify you, such as:

Browser type and version
Device type and operating system
IP address
Pages visited and time spent on our Site
Referring URLs and other browsing behavior

HOW WE USE YOUR INFORMATON

We use your information to:

Process and fulfill your orders
Communicate with you about your orders, inquiries, or support requests
Improve our website and services
Send promotional or marketing materials (only with your consent)
Prevent fraudulent transactions and ensure a secure website experience
Comply with legal obligations

HOW WE SHARE YOUR INFORMATON

We do not sell or rent your personal data. We may share your information with third parties in the following situations:

Service Providers: We may share your information with trusted vendors (e.g., payment processors, printing partners, delivery services) who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes.
Business Transfers: If DWNWND.Pro is involved in a merger, acquisition, or asset sale, your information may be transferred.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience and analyze website traffic. These may include:

Session Cookies
Persistent Cookies
Google Analytics or other third-party analytics tools

You may choose to disable cookies through your browser settings, though this may impact your experience on our Site.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time
Request data portability

To exercise these rights, contact us at: info@dwnwnd.pro

DATA RETENTION

We retain your personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with our legal obligations
Resolve disputes and enforce agreements

DATA SECURITY

We implement appropriate technical and organizational measures to safeguard your data, including:

Secure Socket Layer (SSL) encryption
Secure payment processing via third-party platforms
Access controls and employee confidentiality agreements

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

CHILDREN"S PRIVACY

Our Site is not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected such data, we will delete it immediately.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal data.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. You are encouraged to review this page periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

DWNDWND
Email: info@dwnwnd.pro
Phone: (818) 448-2967
Website: www.dwnwnd.pro